Delivery & Return

Fast shipping, easy returns. Your satisfaction is our priority.

Delivery Policy

Processing Time

Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped.

Shipping Time

Standard shipping: 5-7 business days
Express shipping: 2-3 business days
International: 10-15 business days

Shipping Costs

→ Free standard shipping on orders over $50
→ Standard shipping: $5.99
→ Express shipping: $12.99
→ International shipping calculated at checkout

Return Policy

30-Day Return Guarantee

We stand behind the quality of our products. If you're not completely satisfied, you can return your purchase within 30 days for a full refund or exchange.

Eligible Returns

✓ Unopened products in original packaging
✓ Products with manufacturing defects
✓ Wrong items received
✓ Damaged during shipping

Non-Eligible Returns

✗ Opened food products (health & safety)
✗ Products returned after 30 days
✗ Items not in original condition
✗ Sale or clearance items

How to Return

Contact our customer service at Info@southernsweetandsour.com
Provide your order number and reason for return
Receive your return authorization and shipping label
Pack items securely in original packaging
Ship the package using the provided label
Receive your refund within 5-7 business days after we receive your return

Have Questions?

Our customer service team is here to help you with any delivery or return questions.